Carer Request

Accessibility Application Process

Please read the points below and then fill out the application form

What we offer?

We are willing to send out a free ticket for any individual who requires a carer or personal assistant to attend the Festive Forest.

West Lothian Council have already made Beecraigs Country Park available for disabled visitors’ use and it is very accessible. Disabled guest parking is available in THE VISITOR CENTRE CAR PARK, around 200m from the event’s entrance. Disabled parking bays are on a ‘first-come’ basis. The illuminated trail is through a forest and is a mixture of tarmac and gravel. There are some steeper inclines but wheelchairs, scooters and pushchairs are suitable with due care and attention. However, please remember it is a forest, it is the winter and we are in Scotland, so some adverse weather conditions may occasionally impact the route in certain places. Please take this into consideration when purchasing your ticket. Unfortunately we cannot control the weather, but we have a friendly team on hand to guide you through the trail.

Assistance dogs will be permitted and an access request can be submitted via the form.

How to Apply

  • Only one carers ticket per customer will be issued.
  • Purchase your ticket for the yourself/individual who is looking to attend. Retain the booking reference number from your confirmation email, and the name of the person who booked the ticket.
  • Gather required evidence:
    Either scanned copy of Blue Badge, DLA/PIP letter or Letter from your GP. You will also need to scan a copy of photo ID.
  • Once ready please complete the application form via the application form on this page, selecting all items requested.
  • On completion, we will then review & action your request accordingly ASAP.
  • Accepted file types: jpg, png, pdf, jpeg, doc, tif, Max. file size: 256 MB.
    Evidence Can be in the form:
    Blue Badge (both sides must be shown on copy/file)
    DLA/PIP letter (please blank out any monetary values on the letter)
    Letter from your GP.
  • Accepted file types: jpg, png, jpeg, pdf, tif, Max. file size: 256 MB.
    Official ID can be in various forms, but must have photo, name, address visible
Santa’s Grotto and Storytelling Experience, Attractions and Festive street food & drink are all additional extras & not included in the price of the Illumination Trail ticket